Absence Check Automated absence reporting since 2001

Employee call-off response

Every Employee Call-Off Starts a Chain Reaction

The sooner the right people know, the more options they have to protect coverage and keep work moving. Absence Check turns one easy employee report into a configured operational response.

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Response time changes the options

Before the Shift, Teams Can Plan. After It Starts, They Must React.

Absence Check helps the right people receive clear information sooner, while more staffing choices are still available.

When notice arrives before the shift

More response options may still be open

  • Review available employees and skills
  • Reassign work or adjust priorities
  • Contact qualified replacements
  • Make coverage decisions before work begins

When the shift begins without notice

Options narrow while pressure increases

  • Coverage decisions compete with active operations
  • Supervisors spend time tracking down information
  • Overtime or temporary labor exposure can increase
  • Production and customer commitments may be affected

The manual call-off chain

A Manual Call-Off Often Requires Multiple Handoffs

After an employee calls off, someone still needs to retrieve the details, notify the right teams, coordinate coverage and update records. When those handoffs rely on separate calls, messages and systems, the people managing the shift take on more follow-up work.

  1. Call-off reaches a person or voicemail

    The employee reports to a supervisor, department line or shared call-off line.

  2. Details are retrieved and confirmed

    A supervisor may pause active work to collect missing information or return the call.

  3. The message is relayed

    Scheduling, HR and other teams may receive separate calls, texts or emails.

  4. Schedules and skills are reviewed

    Managers compare staffing needs with employee availability and required skills.

  5. Coverage outreach begins

    Replacement calls and messages go out while reassignment, overtime or temporary labor options are considered.

  6. Records are updated

    Attendance, scheduling and HR records may require the same information to be entered again.

  7. Operations absorb the remaining gap

    If coverage is still unresolved, production, service or customer commitments may be affected.

Where Manual Handling Creates More Work

  • Interruptions for supervisors during active operations
  • Follow-up calls when information is incomplete
  • Teams receiving details at different times or in different formats
  • Repeated message handling and data entry
  • Less time to evaluate available coverage options

Reporting is only the first step

Do More Than Record the Absence

Capturing a call-off creates a record. Absence Check connects that report to the configured notifications, authorized access and follow-up information your teams need to begin responding.

Easy in front. Powerful behind the scenes.

One Connected Workflow From Employee to Operations

Employees get a simple reporting experience. Supervisors and HR get the premium configured workflow behind it without assembling separate add-ons.

  1. Report

    Employees can report 24 hours a day by phone, text or web. No app is required, and the experience supports 26 languages.

    • Guided, organization-specific questions
    • Consistent information across every channel
    • Confirmation when the report is complete

  2. Route and Respond

    Configured rules move each completed report to the supervisors, HR representatives and operating teams designated by your organization.

    • Email and text notification options
    • Routing by location, team or agreed criteria
    • Timely visibility for coverage decisions

  3. Manage and Improve

    Authorized users work from consistent current and historical information as they manage attendance and refine their established process.

    • Attendance and policy-tracking support
    • Management reporting and searchable history
    • Export and integration options

Straightforward pricing. Full-featured service.

Premium Capabilities Without a Stack of Upgrade Fees

Absence Check is priced at $1 per employee per month. Premium capabilities that other service models may reserve for paid tiers are included, along with custom development required for your agreed workflow.

Included in the service

  • Phone, text and web reporting
  • Configured questions and notifications
  • Authorized reporting and attendance tools
  • Export and integration options for the agreed solution
  • Custom development required for the agreed workflow
  • Integrated employee text communication platform at no additional charge
  • Employee portal

Included custom development covers the work required to deliver your Absence Check workflow.

One report. Clearer action for every team.

Built for the Immediate Shift and the Bigger Picture

Operations and HR share the same submitted information while using it for the decisions each team is responsible for making.

For operations

Respond With Better Information, Sooner

  • Earlier visibility into staffing changes
  • Less time spent retrieving and relaying messages
  • More opportunity to evaluate coverage options
  • One current view for authorized operating teams

For HR

Create a More Consistent, Accountable Process

  • Structured information across reporting channels
  • Searchable history for authorized users
  • Configured support for attendance and policy tracking
  • Clearer handoffs for reports that need HR review

Focused experience since 2001

Helping Employers Turn Call-Offs Into Action Since 2001

Absence Check has stayed focused on one essential workflow: making it easier for employees to report and easier for authorized teams to receive, review and act on consistent absence information.

Common questions

What Employers Want to Know

How can employees report a call-off?

Employees can report by phone, text or web. No employee app is required, and the guided experience is available 24 hours a day.

Can the process support a multilingual workforce?

Yes. Absence Check supports reporting in 26 languages, giving more employees a consistent way to complete the configured questions.

Who receives the completed report?

Your organization defines the routing. Notifications and authorized access can be configured around locations, teams and other agreed criteria.

Are premium features priced separately?

No. Premium capabilities are included in the $1 per employee per month service rather than being sold one upgrade at a time.

What does included custom development mean?

Custom development needed for the Absence Check workflow we define with you is included at no additional cost.

Does Absence Check make HR or compliance decisions?

No. Absence Check supports reporting, documentation and routing. Your organization remains responsible for leave eligibility, compliance and employment decisions.

See the complete handoff

Turn Your Next Call-Off Into a Faster Operational Response

Show us how employees report today, who needs to know and what happens next. We’ll map a simpler, full-featured workflow around your operation.

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