For employees
Phone, text or web, guided questions and a confirmation number make reporting easy to complete.
Simple by design
A Simple Path From Call-Off to Action
Employees choose phone, text or web and follow a guided process with no app or special training. The premium configured workflow behind every report is included at no additional cost.
Easy for employees. Automatic for your team.
A Guided Process Anyone Can Follow
We configure the questions, notifications and access rules around your operation. Premium capabilities and agreed custom development are included at no additional cost.
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Start the report
The employee chooses the easiest reporting option
The employee begins an absence or late-arrival report by phone, text or web. No employee app, account or special training is required.
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Complete the report
Guided questions collect the details the workflow needs
Identifying information connects the employee to the correct workforce record and configured questions. A confirmation number marks the report complete.
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Route and notify
Configured rules move information to the designated teams
Notifications can be routed according to location, team or other configured criteria. Reports that may require timely HR review can follow a designated escalation path.
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Review and respond
Supervisors and HR act from the same submitted information
Authorized users review current reports and history, make coverage decisions, and continue any attendance or leave follow-up in the organization’s established process.
No voicemail chase
Absence Check Handles the Handoff Automatically
Configured prompts collect the information, routing moves it forward, and authorized access gives the right teams one consistent record.
- EmployeeStarts a phone, text or web report
- Guided reportCaptures the requested information
- Configured routingApplies the organization’s notification rules
- Supervisor and HRReview and act through authorized access
One easy process. Premium workflow behind it.
Simple at Every Point of Responsibility
For supervisors
Configured notifications provide timely staffing information without waiting for someone to retrieve and transcribe a message.
For HR
Consistent reports, authorized history and the premium documentation workflow are included without feature upgrades.
Bring us your current process
We’ll Show You a Simpler, Full-Featured Workflow
Bring your call-off instructions and notification requirements. We’ll map the easy employee experience and show the premium features and agreed custom development included at no additional cost.